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#SEE FINANCE ACCOUNTS DOWNLOAD CONNECTION ERROR UPDATE#

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If you see the Member Portal page, click Manage Account tab.

Click “ Transactions” tab to “Add Accounts”.

Click “ Monitored Info” tab to “ Reconnect” or “ Remove” an account.

If you see the My Norton page, click ID Theft Protection tile.

If this happens, you will need to reconnect your account and re-establish the connection.ĭepending on your subscription, do one of the following: We are unable to prevent this from occurring, as such security measures are at the discretion of financial institutions. Sometimes financial institutions will not allow us to maintain access to accounts due to their own internal security measures, disconnecting after a period and prompting you to reconnect.

#SEE FINANCE ACCOUNTS DOWNLOAD CONNECTION ERROR UPDATE#

If there has been any update in your financial institution's website, you may need to login to the financial institution's site to address any new security requirements or changes in the login flow, such as an acceptance of new Terms and Conditions.

If you have updated your login credentials (e.g., username/password) with your institution, you need to enter up-to-date login credentials in your account to allow us access to your financial accounts.

If your account gets disconnected, you can check the following to see if this scenario applies to your account: So, you need to ensure that your accounts stay updated and connected by visiting the portal or mobile app. The financial accounts that you connected to your account may get disconnected at any time due to technology complexities for several reasons. Reconnect your financial institution with LifeLock